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A1: The World You Dream Of

A1 Serbia · 2022–2023

Designing a participatory CSR platform at scale

Brand identity · Platform · Campaign system

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A CSR platform designed to turn audience participation into measurable impact by combining brand, communication,
and community activation.

Context

A1 needed to move beyond traditional CSR communication and create a program that actively involves the community in shaping real-world impact.

Challenge

Design a system that:

  • communicates credibility and trust

  • motivates large-scale participation

  • works across digital, campaign, and live formats

  • remains consistent over multiple campaign cycles

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My Role

Led design and visual direction of the platform.

  • Developed brand identity and visual system

  • Designed the platform experience (web)

  • Defined visual direction for campaign communication

  • Art directed event visuals and on-site experience

  • Contributed to shaping the platform concept

Insight

CSR communication often stays passive, only informing rather than engaging.

 

To drive real participation, the platform needed to give the audience a sense of ownership and agency.

Idea

Solution

Transform CSR communication into a participatory platform where users don’t just consume content,
but actively shape outcomes.

Developed a flexible visual and communication system that connects:

  • platform experience

  • campaign communication

  • live event presence

 

All built around clarity, accessibility, and engagement.

Event Experience

Designed visual direction for live events, extending the platform identity into physical space.

  • stage visuals

  • on-site communication

  • cohesive brand presence

Platform Experience

Designed a user-focused digital platform enabling:

  • project discovery

  • community voting

  • content engagement

 

The interface balances simplicity with functionality, making participation intuitive and accessible.

Impact

57,000+

39M

1.6M

6M

community votes

campaign impressions

social media reach

PR reach

Why it worked

The project shifted CSR from communication to participation.

 

By combining a clear platform experience with a scalable visual system, the campaign enabled users to actively engage – not just observe – resulting in strong reach, engagement, and measurable impact.

Case Study video

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